On Thu, Dec 8, 2011 at 8:14 PM, Tully Foote <
tfoote@willowgarage.com> wrote:
> I definitely agree that this is becoming a challenge to manage and we should
> make sure it is easy to use.
> I think that we should identify the primary use cases and make sure that
> they're well documented, and make it part of the release review process.
>
> The three use cases I see as the biggest are as follows with the easiest
> fixes:
>
> Where do I file a ticket?
> Solution: Fix links on stack pages. (Improve them for external tracker
> support; external repos often need to hard code the links.)
Most users have trouble figuring out what component is failing. Even
developers have trouble sometimes.
> What tickets are open against this component?
> Solution 1: Fix links on stack pages (Improve them for external tracker
> support; external repos often need to hard code the links.)
>
> What tickets are assigned to me?
> Solution: For the next release of kforge there is going to be a personal
> aggregator for all your tickets. It would seem that this infrastructure
> could be extended to aggregate over customizable external repos. Just give
> kforge the url, tracker type, and your username to query the databases.
These are mostly developer questions. We generally know where our
components are tracked already.
--
joq
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